UX Design

Dieux

Project scope

Website goals

Dieux came to us with a cult following of loyal customers due to their founder's social media presence, but wanted to optimize their website to provide a continuous user experience for customers as well as improve accessibility.

What I worked on

I was the main UX designer for the full site redesign that launched in May 2022. I continued to work with them until 2023, conducting site audits and making updates as their business needs evolved, as well as supporting the marketing team with audience-specific landing pages.

Results

  • Improved overall accessibility
  • Improved SEO in conjunction with our marketing team
  • Improved retention rates on landing pages
  • Lowered bounce rates
  • Increased conversion rates

Initial Research

Competitive analysis

I took at other beauty brands, focusing on those created by popular influencers in a similar price range. Dieux's targeted age range was quite broad, which would affect the tone of voice and visual approach I chose, and our marketing team was simultaneously conducting A/B tests to determine what resonated most with Dieux's audience.

What I learned worked well
  • Other influencer brands didn't necessarily focus on the influencer even as a quick mention on the homepage
  • Focus on awards and positive customer reviews
  • Focus on what the value proposition of the brand is — 'gentle', 'effective', 'effortless' are all great adjectives to use but what resonated most with Dieux's customers? (Our marketing team helped with this!)
Competitor-TopicalsCompetitor-OutsetCompetitor-NaturiumCompetitor-Krave BeautyCompetitor-GlossierCompetitor-Skincare by Hyram
Dieux Homepage beforeDieux homepage after
DIeux homepage updates

Site map to support brand expansion

Dieux was looking for support as they wanted to add new products and pages to their website, such as an Ingredients page and a Clinical Studies page. I reworked the site map and navigation menu to show them how we planned to structure their website and web pages. We also pitched creating a new template for bundled products vs individual products, which they agreed would help them manage products in the backend.

Dieux site map

Navigation menu

Since they only had a handful of products at the time and plan relatively spaced-out launches, I prioritized having a clean, intuitive menu while knowing we'd revisit the design in a year or so.

Design exploration

Dieux navigation menu option 1

Option 1

This version focused on the 4 main products Dieux was offering at the time.

Dieux navigation menu option 2

Option 2

This version required us to create more collection pages, but would support a larger product variety in the long run.

Homepage

Dieux looked for our expertise in improving accessibility and SEO on their website.  They wanted to prioritize brand discovery for prospecting audiences, as most retargeting audiences were completing purchases already due to the founder's loyal social media following. My goal with this redesign was to add more educational storytelling elements to the page so visitors who aren’t familiar with Dieux can skim through the page and learn about their brand values.

What was launched
Dieux homepage
Dieux Homepage beforeDieux homepage after
DIeux homepage updates

Product page

Dieux had been adding important information into their image carousel rather than in the page template itself.  To improve SEO and accessibility, I moved that information into new modules with live text.

Design exploration

Dieux price transparency chart with icons

chart with Icons

This version was more visual, but would be more difficult for Dieux's team to edit without our support if they wanted to add or remove an item.  

Dieux price transparency list

pricing List

This version would be easier to maintain in the long-run, and the breakdown of costs was still clear and intuitive, as the receipt layout is familiar to users.

What was launched
Dieux product page
Dieux product page beforeDieux product page after
Dieux product page updates

Collection page

When we first started working with Dieux, they only had 3 single products and 3 bundles and didn't have a collection page yet. In order to accommodate for their growing repertoire of products, I designed and built a collection page so users had a place that listed all of their items. This page is a high-performing landing page for retargeting audiences, so I wanted to include more product education as well and added product descriptions, star reviews, and badges.

Design exploration

Dieux collections page 3 tabs

Icons

This version used a large title card to separate collections within the page.

Dieux collections page 2 tabs

List

This version used large title text to separate collections and used larger product cards.

What was launched

Dieux fell in love with the large title cards, so I consolidated their feedback for launch.

Dieux collection page

Impact

  • Improved overall accessibility
  • Improved SEO in conjunction with our marketing team
  • Improved retention rates on landing pages
  • Lowered bounce rates
  • Increased conversion rates

Learnings and next steps

It had been a challenge designing without knowing what information the client would be able to produce, and I had to revisit a couple modules before launch to make them more flexible — for example, I had included a timeline module on the PDP so users could see when they should expect results, but Dieux's team ended up wanting more space for details, as everyone's skin is different and they can't guarantee the same results and efficacy for everyone. I ended up scrapping the timeline visuals and just making it a list of headers and body text so Dieux had more flexibility with the content.

Dieux's website was still a work in progress when I left the team, as I had just completed an audit with their team and had already determined next steps. Look forward to updates on their homepage (especially more before/after images), as well as a more refined product page.